
Jobs have been lost amid the collapse of a £23m turnover door manufacturer with its factory in Gateshead.
Virtuoso Doors, which specialised in making composite doors for the residential market from its 120,000 sqft facility, had been part of the Customade Group which included Norwich-based Polyframe, Gloucestershire-based Customade Limited and Stevenswood Limited. Administrators were called into the group following losses in recent years, with two separate deals subsequently saving four of the group's five businesses and 500 jobs in the process.
But Follingsby Park-based Virtuoso was not among the transactions and is now being wound up with the loss of 101 jobs. Will Gold, CEO of Customade Group, said the group had been under significant financial strain in recent years, as demonstrated by group level accounts which show operating of losses of more than £13m in 2022. Customade had fallen into administration in 2020 before being acquired by investors in a move that had saved about 900 jobs.
Mr Gold said: "Over the past two years, the market for our products has been contracting, and we’ve witnessed numerous businesses within our sector struggle and ultimately go into insolvency. Our goal throughout the process was to secure the trading future of as much of the group’s previous operations as we could and thereby protect the jobs of as many of our employees as possible."
He added: "I am pleased that through these transactions we have been able to secure so many jobs going forwards, but I am deeply disappointed that we were unable to find a solution that preserved the Virtuoso business and avoided the other staff redundancies. I am hugely grateful to all our staff that worked so hard and showed such commitment during a very difficult period and for the support of our supply chain partners and valued customers."
Most recent accounts for Virtuoso, covering 2022, show it made an operating profit of £1.19m on turnover of £23.7m. Pre-tax profits in the same period fell from £3.2m to about £883,000 - a performance that directors said was disappointing but that steps were being taken to reduce the company's costs and improve its operational structure.
A spokesperson for joint administrators Alvarez & Marsal said: "On December, 18, Rob Croxen and Mark Firmin of global professional services firm Alvarez & Marsal were appointed as joint administrators over Customade Group Services Limited and its subsidiaries; Polyframe Limited, Customade Limited, Stevenswood Limited and Virtuoso Doors Limited.